How Workplace Tech Is Quietly Costing SA’s Banks Millions

Loading player...
Altron Digital Business has released South Africa’s first Employee Technology Experience Index — revealing how tech friction, poor support and shadow IT are eroding productivity and customer experience. Managing Director, Craig Stewart unpacks the data and explains why IT support, AI readiness and core infrastructure are now board‑level priorities.
8 Jul English South Africa Business

Other recent episodes

High Interest, Empty Wallets: SA’s Savings Crisis Explained

Eighty20 Director Andrew Fulton breaks down the paradox shaping South Africa’s savings landscape. Banks are offering some of the highest savings' rates in years — yet FinScope data shows nearly two‑thirds of adults have no emergency savings. We unpack the savings intention gap, the rise of “saving down” through debt…
20 Aug 16 min

Formalise to Grow - Why Structure Is Every SME’s First Investment

FNB’s Janis Robson explains why business formalisation is not red tape but a strategic foundation for SME growth. We unpack how registration, tax compliance, clean records, and proper business structures unlock funding, contracts, resilience, and long‑term sustainability — and why entrepreneurs must prepare before opportunity arrives.
19 Aug 14 min

Inside Your Business: Gender Equality on Paper, Inequality in Practice

Despite constitutional protections, South African women still face widening pay gaps, stalled executive representation, unpaid care burdens, and age‑based discrimination. Adrian Garden, Dean of academic support, Rosebank International, joins us for a Women’s Month deep dive into why equality on paper hasn’t translated into equality in practice — and what…
12 Aug 13 min

Inside Your Business - SA’s Entrepreneurship Scorecard

South Africa scores just 3.9/10 on the Global Entrepreneurship Monitor’s National Entrepreneurship Context Index — one of the lowest globally. Prof Natanya Meyer breaks down the data, the systemic barriers facing MSMEs, and the reforms needed to unlock growth, jobs and innovation. A clear, evidence‑based look at what’s holding entrepreneurs…
5 Aug 21 min

Cyber, Fraud & AI Risks Collide

Cyber incidents are now the top business risk globally and in South Africa — but the real challenge is how they intersect with fraud, governance failures, operational disruption and AI‑driven threats. RiXForensica Director Riaan van Jaarsveld explains why risks can no longer be treated in isolation, how AI is reshaping…
29 Jul 23 min