Empty Appointments, Real Consequences for Patient Care
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Lakeside Medical Clinic in Saskatoon has introduced a three-strikes policy for missed appointments, including escalating fees and the possibility of being dropped as a patient. Policies like this are not uncommon but are they fair? Dr. Jason Hosain, a family doctor who studies appointment no-shows, says while doctors’ time is precious, clinics need to be cautious about punishing patients.
