TRACY FEINSTEINV (SADAG Call Center Manager )

Loading player...
Today, on World Mental Health Day, it’s worth reflecting on how our workplaces impact not just productivity, but the mental well-being of employees. Toxic work environments don’t just hurt staff—they also hurt business.
Research shows that employees often hold middle and senior management accountable for creating toxic cultures. Poor communication, lack of empathy, and bullying can lead to disengagement, low morale, and high turnover. According to the Society for Human Resource Management (SHRM), toxic workplaces have contributed to 20% of U.S. employees leaving their jobs over five years, costing businesses billions in turnover expenses.
The consequences go beyond finances. Stress, anxiety, and burnout are common among employees in harmful workplaces, affecting both their health and overall performance. Over time, toxic environments can stifle creativity, collaboration, and team spirit.
Experts emphasize that leadership and culture are key to change. Prof. Renata Schoeman from Stellenbosch Business School notes that unchecked leadership traits, like excessive boldness or charm, can mirror toxic behaviors. Dr. Ngao Motsei, a workplace bullying expert, stresses the importance of addressing harassment early and promoting respectful, supportive workplaces. DEI strategist John Vlismas points out that inclusive, fair workplaces not only protect mental health but also improve engagement and retention.
Organizations like Novo Nordisk South Africa show that proactive HR programs, open communication, and culture-focused initiatives are essential for building healthy work environments.
On this World Mental Health Day, it’s a reminder: creating a positive workplace isn’t just good for business—it’s vital for the well-being of everyone who walks through the office doors. Healthy workplaces support healthy minds.
10 Oct 2025 English South Africa Entertainment News · Music Interviews

Other recent episodes

In Conversation With Javu Baloyi Commission for Gender Equality

The Commission for Gender Equality (CGE) is set to hold an investigative hearing into the handling of sexual harassment and rape cases involving learners in schools across the Eastern Cape, following growing concerns around learner safety, institutional accountability, and the protection of children within South Africa’s education system. The hearing…
11 May 9 min

In Conversation With Sithembele Tshwete (SACCAWU Spokesperson)

South Africa’s labour movement is preparing for a major confrontation over looming retrenchments that could affect thousands of retail workers, with the South African Commercial, Catering and Allied Workers Union (SACCAWU) and the Congress of South African Trade Unions (COSATU) warning against what they describe as attempts to erode long-standing…
11 May 8 min

In Conversation With Dr Bandile Masuku (ICT)

Serious concerns around policing infrastructure, operational capacity, and crime control in Gauteng have once again come under scrutiny following an oversight visit by the Gauteng Provincial Legislature Portfolio Committee on Community Safety to the Pretoria West Police Station. The Committee says it uncovered alarming conditions at the station, including severe…
11 May 10 min

In Conversation With Goodenough Mashego- political analyst

Fresh political tensions are emerging within the African National Congress following the Constitutional Court’s ruling on the Phala Phala matter, with reports indicating growing internal pressure on President Cyril Ramaphosa to resign ahead of critical political and electoral battles. The Constitutional Court recently ruled that Parliament acted unconstitutionally when it…
11 May 10 min

IN CONVERSATION WITH HUMULANI MUDAU

Area Code is a fun and interactive mid-morning show on VOW, which airs weekdays from 09:00-12:00. This show aims to ease listeners into their mornings by keeping them up-to-date with the latest news and trends, while also serving as a student’s “go-to” for campus-related events and information.
8 May 15 min