Why Roadworthiness Can Make or Break Your Insurance Claim.

Your car’s condition could decide whether your insurance claim gets paid or denied. In South Africa, insurers are increasingly rejecting claims where a vehicle’s lack of roadworthiness is shown to have caused or contributed to an accident.

Hannes Bester, Manager of Adjudication the Non-Life Division of the National Financial Ombud Scheme of SA (NFO) joins us to unpack why roadworthiness is such a critical condition for cover. She explains how insurers assess whether faulty tyres, brakes, or other defects played a role in an accident, and why expert evidence is often central to these disputes.