DIY Demand Shifts: What Cashbuild’s Results Say About SA’s Consumers
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Guest - Shane Thoresson Chief Operating Officer at CashBuild
Cashbuild, one of southern Africa’s largest retailers of quality building materials and associated products, selling directly to a predominantly cash-paying customer base through 318 stores, reported its results for the financial year ended 29 June 2025.
The Group’s results for the financial year showed positive growth trends, but as a result of above inflationary cost increases, margins came under pressure despite good cost controls. The Group’s average selling price inflation remained steady at 1.7%. However, the average basket size declined by 1.1%, from R737 in 2024 to R729.
This decrease is primarily attributed to a shift in customer mix, with a higher proportion of retail shoppers compared to “bakkie” builders. Total customer transactions grew by 5.8% on a 52-week comparable basis, slightly outpacing revenue growth, largely due to the same shift in shopper profile.
Cashbuild, one of southern Africa’s largest retailers of quality building materials and associated products, selling directly to a predominantly cash-paying customer base through 318 stores, reported its results for the financial year ended 29 June 2025.
The Group’s results for the financial year showed positive growth trends, but as a result of above inflationary cost increases, margins came under pressure despite good cost controls. The Group’s average selling price inflation remained steady at 1.7%. However, the average basket size declined by 1.1%, from R737 in 2024 to R729.
This decrease is primarily attributed to a shift in customer mix, with a higher proportion of retail shoppers compared to “bakkie” builders. Total customer transactions grew by 5.8% on a 52-week comparable basis, slightly outpacing revenue growth, largely due to the same shift in shopper profile.
