Absa’s strategy to lead in retail banking tech

Loading player...
Absa’s strategy to lead in technology use amongst SA’s retail bank is the focus of this edition of Business Day Spotlight.

Host Mudiwa Gavaza is joined by Thato Matolong is managing executive for technology and operations at Absa Everyday Banking.

Through the discussion, the banker explains Absa’s tech focus; investment in improving customer satisfaction; relationship with Salesforce; place of AI in banking; and trends from the bank’s data.

Business Day Spotlight is a MultimediaLIVE Production.
14 Oct 2024 English South Africa Business News · News

Other recent episodes

Mettlestate pushing to growth SA gaming sector

The opportunity to grow South Africa’s gaming industry is the focus in this edition of the Business Day Spotlight. Host Mudiwa Gavaza is joined by Barry Louzada, founder and MD of Mettlestate. Topics of discussion include: growth of gaming in Africa; opportunities in the SA market; the rise of mobile…
29 Sep 45 min

Momentum’s conversations strategy in focus

Momentum’s communication strategy is the focus in this edition of the Business Day Spotlight. Host Mudiwa Gavaza is joined by Natalie Druion, executive head of conversations at Momentum Group. Topics of discussion include: Momentum’s conversation priorities; efforts to make finance topics more accessible; and the value of thought leadership. Producer:…
21 Sep 46 min

SPONSORED | How AI is reshaping product development at Standard Bank

The next phase of AI in banking won’t be defined by tech alone. Andrew van der Hoven, chief digital and product officer for Personal and Private Banking at Standard Bank, explains how the bank is combining human judgement and machine intelligence with trusted data to bring customer-focused solutions to market…
15 Sep 33 min