It’s time for a more empathetic and people-centered approach to people management

Loading player...
GUEST – Magdaleen Scott, Founder and Managing Director of KVD Communication

Globally, there has been a significant uptick in the prevalence of depression and anxiety post the Covid-19 pandemic. In South Africa, it is estimated that one in six people suffer from anxiety, depression, or substance abuse and more than half of the population is possibly dealing with some kind of post-traumatic stress disorder. Another study estimated that a third of people suffer from a mental illness and of that figure, 75% won’t receive any treatment. Disability claims appear to give credence to these figures: in 2020, 19% of disability claims were for mental health, up from 11% in 2019.

The World Health Organisation has estimated that there was a 25% increase in anxiety and depression disorders during the pandemic. It would be remiss of employers not to factor in mental health given a growing body of evidence indicating that poor mental health is associated with absenteeism, impacting worker performance and business profitability and success. Ironically, poor mental health also has strong associations with presenteeism, defined as employees coming to work despite suffering from illness, poor mental health, or another medical condition. The challenge with presenteeism is that employees tend to be less productive and more prone to making mistakes.

Studies reveal that presenteeism is on the increase as a result of workplace culture, a fear of judgment from demanding employers, a lack of sick days, staff shortages, and job insecurity.
23 Oct 2023 4PM English South Africa Business News · Investing

Other recent episodes

IDC Swings to a FY Loss of R4.6bln on Subsidiary Pressure

The Industrial Development Corporation released its 2026 financial results, showing R17 billion disbursed, R28 billion mobilised in co‑funding, and R2.3 billion in Company-level profit, despite a challenging industrial environment marked by weak fixed investment, global trade uncertainty, and pressure on export-oriented sectors. There remains pressure at headline level as it…
27 Aug 1PM 13 min

Clicks Taps Into South Africa’s Township Economy

Clicks CEO Bertina Engelbrecht breaks down the launch of KwaMakhi a new township‑focused retail format designed for high‑density, lower‑income communities. She explains why Clicks is expanding beyond traditional malls, how KwaMakhi differs from standard stores, and what this means for healthcare access in areas like Alexandra, Soweto, Tembisa and Khayelitsha.
27 Aug 12PM 10 min

Grindrod’s Record Volumes & Rail Future: CEO Kwazi Mabaso on H1 2026

Grindrod CEO Kwazi Mabaso unpacks the Group’s strong interim performance — including record 8.4 million tonnes at the Port of Maputo, a 52% surge in EBITDA, and resilient drybulk throughput across SA terminals. We explore safety improvements, logistics challenges, locomotive redeployment, and major strategic projects like the Matola expansion and…
27 Aug 12PM 14 min

Real Salaries Lift — But Households Still Under Pressure

July brought rare relief as nominal net salaries edged up to R21,642 and real salaries improved for the first time in nine months. But with year‑to‑date salary growth at just 1.6% and real earnings still 2.2% below last year, households remain stretched. Elize Kruger breaks down wage trends, inflation dynamics,…
26 Aug 1PM 10 min

Inside Absa’s Tech Leap: AI, Speed & 99.97% Reliability

Absa’s digital transformation is delivering real‑world outcomes: SME account‑opening times have collapsed from two days to under 30 minutes, credit decisioning now takes just four hours, and AI is reshaping customer service, debt review and employee productivity. Johnson Idesoh unpacks how Absa achieved 99.97% availability, boosted Rewards membership by 430,000,…
26 Aug 12PM 15 min