How Simulation is Transforming the Insurance Industry
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In today's rapidly evolving business landscape, the insurance industry is constantly seeking innovative ways to improve its services and offerings. One of the areas of fierce competition has become business agility and efficiency of internal processes to provide quicker response times and ultimately, value to the customer. In the insurance industry many tools and practices are implemented to achieve this, such as LEAN and Six Sigma process improvement methodologies, business process re-engineering and a powerful, yet under-utilised service such as process simulation.