E-Lounge Session: Cultureneering Culture: Diversity and Customer Service by Ian Fuhr - 10 Nov 2021
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e-Lounge Session - Cultureneering Culture: Diversity and Customer Service by Ian Fuhr 10 November 2021
Ian Fuhr is a serial entrepreneur and founder of the Sorbet Group and the Hatch Institute.
Cultureneering is a philosophy and framework that Ian has spent four decades developing, and which he perfected while building the Sorbet Group, Africa’s largest beauty salon chain. This book takes the reader on a journey of personal development and unpacks the unbreakable link between culture and service. It reveals the tools required to build a company culture that is good for its people, its customers and, ultimately, for sustainable growth.
Ian Fuhr is a serial entrepreneur and founder of the Sorbet Group and the Hatch Institute.
Cultureneering is a philosophy and framework that Ian has spent four decades developing, and which he perfected while building the Sorbet Group, Africa’s largest beauty salon chain. This book takes the reader on a journey of personal development and unpacks the unbreakable link between culture and service. It reveals the tools required to build a company culture that is good for its people, its customers and, ultimately, for sustainable growth.