Credit Ombud Annual Report 2022: Received more than 30,000 calls in 2022
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GUEST - Howard Gabriels - The Credit Ombud
The Credit ombud says that they have received more than 30,000 calls in 2022. This is according to their latest annual report which revealed that they saved consumers R3.85m in 2022. If a sense of uncertainty pervaded the Office in 2020, followed by a “year in limbo” in 2021, the Credit Ombud found itself in calmer, clearer waters in 2022. This is not to say that we were not as busy as ever over the year, but we feel that we certainly struck the right balance in our mission of fairness in the credit.
The Credit ombud says that they have received more than 30,000 calls in 2022. This is according to their latest annual report which revealed that they saved consumers R3.85m in 2022. If a sense of uncertainty pervaded the Office in 2020, followed by a “year in limbo” in 2021, the Credit Ombud found itself in calmer, clearer waters in 2022. This is not to say that we were not as busy as ever over the year, but we feel that we certainly struck the right balance in our mission of fairness in the credit.
